Purchase Options Cancellation Policy

Subscriptions

When you purchase a 2O3 product through a subscription, your subscription will automatically renew at the price and frequency shown at the time of purchase unless you cancel it.

Your payment method will be charged automatically for each recurring order until your subscription is canceled.

Cancelling Your Subscription

You may cancel your subscription at any time.

To cancel, use the subscription management options available through your customer account or contact us at orders@2o3.com.

To prevent your next recurring charge, your cancellation must be completed before that renewal has been processed.

Because we work to fulfill orders quickly, if a recurring order has already been charged and entered fulfillment before we receive your cancellation request, we may not be able to stop or cancel that shipment. Cancelling your subscription will still prevent future renewals.

Previously Processed Orders

Cancelling a subscription does not automatically cancel or refund an order that has already been processed.

Because 2O3 products are consumable food and beverage products, recurring orders that have already shipped are subject to our Refund & Replacement Policy and generally cannot be returned or exchanged.

If there is an issue with an order — including damaged, incorrect, missing, or defective product — contact orders@2o3.com and we'll work to make it right.

Changes to Your Subscription

Where available through your subscription management portal, you may be able to update your payment method, shipping address, product selection, or delivery frequency.

Changes must be made before the applicable recurring order has been processed to affect that shipment.

Need Help?

For questions about your subscription or assistance cancelling it, contact orders@2o3.com and include the email address associated with your order.